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O'malley, John F.

Ultimate patient satisfaction Designing, implementing, or rejuvenating an effective patient satisfaction and TQM program John F. O'Malley - Nueva York (Estados Unidos) Mcgraw-Hill 1997 - 347 páginas - The healthcare Financial Management Series .

ISBN: 078631219X

Subjects--Topical Terms:
Enfermos
Patentes
Servicio al cliente

Dewey Class. No.: 610.696 / O51