Incluye bibliografía e índices.
The origins of intergroup contact theory -- Does intergroup contact typically reduce intergroup prejudice? -- Do intergroup contact effects generalize? -- Are the effects of intergroup contact universal? -- When does intergroup contact reduce prejudice? -- How does intergroup contact reduce prejudice? -- Does intergroup contact reduce all aspects of prejudice? -- Does cross-group friendship play a special role in reducing prejudice? -- Does group status moderate contact effects? -- Intergroup contact as one of many predictors of prejudice -- Criticisms of intergroup contact theory -- When intergroup contact fails -- Summing up and looking to the future.