@book{63983,
	author = {Smith, Catherine F.},
	title = {Writing public policy  a practical guide to communicating in the policy making process},
	publisher = {Oxford University Press},
	year = {2010},
	address = {Oxford (Oxfordshire, Inglaterra)},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1003/2009008661-t.html}
}