TY - BOOK AU - Kerzner,Harold TI - Project management best practices achieving global excellence SN - 047052829X U1 - 658.404 20 PY - 2010/// CY - Hoboken (Nueva Jersey, Estados Unidos) PB - John Wiley & Sons International Institute for Learning KW - Administración de empresas KW - Administración de proyectos KW - Control de proyectos KW - Evaluación de proyectos N1 - Incluye referencias bibliográficas e índice; Understanding best practices. -- From best practice to migraine headache. -- Journey to excellence. -- Project management methodologies. -- Integrated processes. -- Culture. -- Management support. -- Training and education. -- Informal project management. -- Behavioral excellence. -- Measuring return on investment on project management training dollars. -- The project office. -- Six sigma and the project management office. -- Project portfolio management. -- Global project management excellence. -- Value-driven project management. -- Effect of mergers and acquisitions on project management. -- Appendix: Microsoft Operations Framework ER -