@book{72937,
	author = {Cawsey, T. F. and Deszca, Gene},
	title = {Organizational change  an action-oriented toolkit},
	publisher = {SAGE Publications},
	year = {2012},
	address = {Thousand Oaks (California, Estados Unidos)},
	edition = {2nd ed.},
	note = {Incluye índice.}
}