Guía de servicios

Unleashing change a study of organizational renewal in government

por Kelman, Steven
Publicado por : Brookings Institution Press (Washington D.C. (Estados Unidos)) Detalles físicos: x, 308 páginas ilustraciones, gráficas ISBN:9780815748991. Año : 2005
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Incluye índice.

Introduction: Organizational change and improving the performance of government -- The traditional procurement system and the difficulties of change -- Discontent on the front lines -- Joining the reform coalition -- Changes at the top and the unleashing of reform -- Initiating change : implications for theory and practice -- How a change effort feeds on itself : theory -- How a change effort feeds on itself : evidence -- From attitude to behavior -- "Deepening" and organizational change -- Consolidating change : implications for theory and practice.

Drawing on the experience of procurement reform in the Reinventing Government initiative of the 1990s, as well as organization theory and psychology, this book presents a comprehensive approach to improving performance in big public sector organizations that addresses both theory and practice"--Provided by publisher.